We aim to dispatch all in-stock orders within 1–3 business days from our Melbourne studio.
Once shipped, parcels are sent via Australia Post and typically arrive within 2–5 business days, depending on your location. International delivery timeframes vary depending on destination and local postal services.
You’ll receive a shipping confirmation email with tracking details as soon as your order is on its way.
If your order includes a pre-order item, it will be dispatched within 1–3 business days of the stock arriving at our warehouse. If your order contains both in-stock and pre-order items, we will hold the order and ship everything together once complete. However, if the pre-order item is expected more than 14 days after your order is placed, we may ship available items separately.
Please note that dispatch times may be slightly longer during sale periods. If you need your order urgently, feel free to contact us at shop@olgadepolga.com.au before placing your order and we’ll do our best to assist.
Once your parcel has been dispatched, delivery timeframes are managed by the postal carrier. We are unable to take responsibility for delays, loss, or damage that occur in transit.
